Million Dollar Office

Forward Deployment Engineering Agency

Work falling through the cracks costs you thousands. We wire it shut.

A Forward Deployed Engineer embeds inside your business to connect your existing software and automate manual work, so your team never learns a new tool. Because we already built the core connectors and deploy 100% remotely, you get the engineers and the live system for a fraction of one hire.

Embedded in your existing stack100% remote via API (zero office disruption)Live in weeks 2 to 6 (week-4 kill point)

Deployed in production for

  • Garage Force

Your software doesn't talk to itself. Your staff is the glue.

Growth added customers. It also turned your team into human middleware between disconnected tools.

  1. 01

    After-hours volume

    The phone still rings at lunch and at 8pm. Without an engineered intake loop, the next business answers and books them.

  2. 02

    Leads outrun the team

    Five-minute replies book. Tomorrow's replies don't. Your team is busy serving the customers in front of them while web forms and missed calls sit unworked.

  3. 03

    Disconnected tools hide the leaks

    Your ads, phones, CRM, and calendar live in separate tabs. You see clicks and logins, not what a booked customer actually costs or how many slipped away this week.

  4. 04

    Headcount doesn't scale the glue work

    Every new booking creates follow-ups, reminders, and handoffs across systems. Hiring another coordinator or buying another dashboard just adds another login to babysit.

Agencies hand you a login. An in-house FDE takes months to hire.We wire your stack for a fraction of one hire.

Traditional agencies sell you leads or another dashboard. Hiring a Forward Deployed Engineer in-house takes 6 months to ramp. Because we already built the core connectors and deploy 100% remotely via API, you get the engineers and the 24/7 production system.

  • Agencies & SaaS: Hand you a lead list or another dashboard to log into

    Million Dollar Office FDEs: Wire directly into your CRM, calendar, phones, and ad accounts

  • In-House FDE: 3 to 6 months to recruit, plus benefits, equity, and single-engineer risk

    Million Dollar Office FDEs: Consultation, custom production build, and ongoing 24/7 engineering maintenance

  • Traditional Consultants: Fly in for on-site shadowing, bill travel, and leave you a slide deck

    Million Dollar Office FDEs: 100% remote via read-only API telemetry in week 1, zero office disruption

  • Scratch Engineering: Months building custom integrations from zero

    Million Dollar Office FDEs: Pre-built connectors for 14+ tools, live in production in weeks 2 to 6

  • Vanity Reporting: Clicks, impressions, and logins that never tie to revenue

    Million Dollar Office FDEs: Closed-loop attribution from ad click to phone call to booked revenue

  • Your staff is the integration between your tools

    Our engineers and supervised agents are the integration

What We Wire

Your Forward Deployed Engineers deploy and maintain six supervised production loops inside the tools you already use. Each loop owns one operational job, hands off cleanly to the next, and escalates to a human when judgment is required.

  • 01 · Intake loop

    Watches every inbound call, web form, and message across your phone system and CRM. Replies in minutes, answers questions, checks real availability on your calendar, and books the appointment.

  • 02 · Follow-up loop

    Works every unbooked inquiry, open quote, and no-show on a schedule we engineer with you. Sends texts, emails, or staff tasks, and stops the instant the customer books or opts out.

  • 03 · Operations loop

    Eliminates manual double-entry between your systems. Pushes bookings into the CRM, sends confirmations, triggers invoices, and keeps records synchronized automatically.

  • 04 · Intelligence loop

    Joins your ad platforms, phone logs, CRM, and ledger every night to deliver one morning brief: revenue booked, true cost per customer, pipeline velocity, and what changed.

  • 05 · Watch loop

    Monitors every API connection, webhook, and phone route 24/7. If a form breaks, a tracking number drops, or a sync fails, our engineers get alerted and fix it before your customers notice.

  • 06 · Paid media loop

    If you run Google or Meta ads, we wire closed-loop conversion data back into the ad platforms and manage spend against booked revenue, not clicks. Ad spend stays in your own account.

You stay in control.

  1. Draft
  2. Approval
  3. Execute
  4. It keeps running.

Draft

Approval

Execute

It keeps
running.

Our engineers wire every loop with human-in-the-loop gates. Systems propose. You approve with one tap. Then they execute.

  • Full audit trail.

    Every automated action, API write, and engineering change is logged.

  • Your data stays in your stack.

    We wire directly into your accounts via scoped API keys and OAuth. We don't copy your database.

Wired Into Your Stack

We connect directly to the CRMs, phone systems, calendars, and ad platforms you already run. If your software has an API or webhook, our Forward Deployed Engineers can wire it.

  • CRM
  • Google Ads
  • Meta
  • CallRail
  • Google Calendar
  • Notion
  • Webflow
  • Vercel
  • Slack
  • GitHub
  • Shopify
  • HubSpot

Running a custom CRM, EHR, or vertical platform? If it exposes an API, webhook, or database export, our engineers build the connector during your Build phase.

Diagnose. Build. Run.

Remote Forward Deployed Engineering in three steps: start with a free diagnostic on the call, wire the production loops into your stack, and keep an engineer on them.

1

Step 1. Free diagnostic on the call

On the call

On the call we walk through how work moves through your phone logs, CRM, calendar, and ad accounts. No flights, no shadowing your staff, and no disruption. We trace drop-offs with math and outline a fixed-scope build.

2

Step 2. Forward Deployed Build

Weeks 2–6

Your Forward Deployed Engineer builds and ships the production loops directly inside your tools against real traffic. Fixed scope, weekly 20-minute engineering check-ins, and a hard week-4 kill point if the numbers aren't moving.

3

Step 3. Managed Run

Ongoing

APIs change, staff turns over, and new edge cases appear. Your engineer stays on the loops 24/7 to monitor, maintain, and tune the system as your business grows.

Is this right for your business?

Built for you if:

  • ✓You have customers calling, filling forms, or messaging, and speed-to-lead or after-hours coverage is costing you bookings
  • ✓Your team spends hours every week re-entering data or chasing handoffs across disconnected tools
  • ✓You want custom systems wired into your stack without hiring an in-house Forward Deployed Engineer
  • ✓You've bought SaaS tools or hired agencies before and ended up doing the integration work yourself
  • ✓You want one morning brief showing booked revenue and true cost per customer without asking anyone to pull a spreadsheet

Not the right fit if:

  • ✕You have no core systems yet. Our engineers wire into existing CRMs, calendars, and phone systems; we need a stack to connect to.
  • ✕You want a one-off zap and a handshake. Production systems drift as APIs and staff change, which is why Managed Run is part of the model.
  • ✕You want an on-site consultant sitting in your lobby. We work 100% remotely through your APIs, webhooks, and telemetry.
  • ✕You just want a lead list handed to your front desk. That leaves your team as the integration.

Common Questions

Put an engineer on your leaks.

Tell us your business, your stack, and where manual work piles up. On a free consultation we walk through the leaks and outline a fixed-scope build to wire them shut.